Gobhui Privacy Policy — Our Commitment to Protecting Your Data

Gobhui (gobhui.bet) is a trusted online betting platform for users in Bangladesh. This privacy policy explains what data we collect when you use gobhui's website, mobile app, or any of our other services, how we use it, and how we keep it secure.

By using any gobhui service, you are considered to have automatically consented to this privacy policy. Please read it carefully before registering.

This Privacy Policy applies to:

• All users of the gobhui.bet website
• Users of the gobhui mobile app
• For individuals who contact support via live chat or email
• For participants in gobhui promotional activities

Gobhui only collects data that is genuinely necessary for delivering our services, verifying identity, and maintaining security. A breakdown of the data we collect across each category is provided below:

We never store your full bank account number, card PIN, or password. Sensitive information of this nature is processed directly by secure third-party payment gateways.

Gobhui collects data through a number of methods. Each method is described in detail below:

• Directly provided: Information you provide directly when filling out the registration form, uploading KYC documents, or contacting support.
• Automatic collection: When you use gobhui, your IP address, browser information, and session data are automatically logged.
• Cookies & Tracking: Cookies are used to improve website performance and enhance the user experience.
• Third-party verification: Your information may be verified with an authorized KYC service provider for identity verification purposes.
• Payment Processors: Transaction data is collected via payment gateways; however, complete financial details are not stored on gobhui's servers.

Gobhui uses the information it collects solely for the purposes listed below. Data is never used for any unauthorized purpose:

• Account management: Completing registration, login, password reset, and account verification processes.
• Payment Processing: Processing deposit and withdrawal transactions securely and maintaining a record of transaction history.
• Fraud Prevention: Detecting suspicious activity and preventing multi-account use and bonus abuse.
• Legal Compliance: Complying with mandatory regulatory reporting requirements and AML (Anti-Money Laundering) regulations.
• Contact: Sending important updates, promotional offers, and support-related communications.
• Service Improvement: Analyzing user experience to improve platform quality.
• Responsible gaming: Detecting unusual betting patterns to provide timely support to users.

Gobhui never sells your personal information. However, limited data may be shared with trusted third parties in specific circumstances to deliver our services:

• Payment Gateway: Information required to process bKash, Nagad, and Rocket transactions.
• KYC Service Provider: Documents are verified with authorized third parties for identity verification purposes.
• Legal Authorities: Data may be disclosed in accordance with a court order or other legal obligation.
• Security Partners: Only the minimum necessary data is shared with specialist partners in cybersecurity and fraud prevention.

All third-party partners are required to comply with gobhui's privacy standards and may only use data for the specific purposes for which it was shared.

Gobhui uses industry-leading security technology to protect your information. Our security framework includes:

• 256-Bit SSL/TLS Encryption: All data transmissions on the website and app are encrypted.
• Two-Factor Authentication (2FA): An extra layer of security for logins and withdrawals.
• Firewall protection: An advanced firewall system blocks unauthorized access.
• Regular Security Audits: Independent third-party experts regularly audit our systems.
• Data Masking: Sensitive information is stored in masked form within our systems.
• Access Controls: Only authorised personnel are permitted to access specific data.

Gobhui uses cookies on its website and app. Cookies are small text files stored in your browser that help enhance your browsing experience.

You can manage cookies through your browser settings. Please note that disabling essential cookies may limit access to certain features on gobhui.

Under gobhui's Privacy Policy, you have the following rights regarding your personal data. To exercise any of these rights, please contact us at support@gobhui.bet.

Gobhui does not retain data longer than necessary. Retention periods for different types of information are outlined below:

• Account Information: For the duration of the active account and for 5 years after closure.
• Transaction Records: Retained for up to 7 years due to legal obligations.
• KYC Documents: Retained for 5 years after account closure.
• Cookies & Session Data: Session cookies are deleted when the browser is closed; persistent cookies last up to 2 years.
• Support conversations: 3 years from the date of last contact.
• Marketing data: Deleted immediately upon opt-out.

Gobhui strictly prohibits registration and use by anyone under 18. We do not knowingly collect personal information from minors.

If a parent or guardian discovers that their child under the age of 18 has created an account on gobhui, please contact us immediately at support@gobhui.bet. We will close the account and delete all associated data.

We collect your date of birth at registration for age verification, and your national ID is validated during the KYC process.

Gobhui may update this Privacy Policy from time to time. For any significant changes, we will:

• We will send a notification to your registered email.
• We will notify you via a clear banner or notice on the website.
• We will update the "Last Updated" date at the top of this page.

Continuing to use gobhui after any changes are made will be considered your acceptance of the revised policy. We recommend visiting this page periodically to stay informed.

For any privacy-related questions, requests, or complaints, please get in touch with us: